Keys To Being Excellent At What You Do
We’ve found, in our work with executives at dozens of organizations, that it’s possible to build any given skill or capacity in the same systematic way we do a muscle: push past your comfort zone, and then rest. Aristotle Will Durant*, commenting on Aristotle, pointed out that the philosopher had it exactly right 2000 years ago: “We are what we repeatedly do.” By relying on highly specific practices, we’ve seen our clients dramatically improve skills ranging from empathy, to focus, to creativity, to summoning positive emotions, to deeply relaxing.
Like everyone who studies performance, I’m indebted to the extraordinary Anders Ericsson, arguably the world’s leading researcher into high performance. For more than two decades, Ericsson has been making the case that it’s not inherited talent which determines how good we become at something, but rather how hard we’re willing to work — something he calls “deliberate practice.” Numerous researchers now agree that 10,000 hours of such practice is the minimum necessary to achieve expertise in any complex domain.
That notion is wonderfully empowering. It suggests we have remarkable capacity to influence our own outcomes. But that’s also daunting. One of Ericsson’s central findings is that practice is not only the most important ingredient in achieving excellence, but also the most difficult and the least intrinsically enjoyable.
If you want to be really good at something, it’s going to involve relentlessly pushing past your comfort zone, as well as frustration, struggle, setbacks and failures. That’s true as long as you want to continue to improve, or even maintain a high level of excellence. The reward is that being really good at something you’ve earned through your own hard work can be immensely satisfying.
Here, then, are the six keys to achieving excellence we’ve found are most effective for our clients:
- Pursue what you love. Passion is an incredible motivator. It fuels focus, resilience, and perseverance.
- Do the hardest work first. We all move instinctively toward pleasure and away from pain. Most great performers, Ericsson and others have found, delay gratification and take on the difficult work of practice in the mornings, before they do anything else. That’s when most of us have the most energy and the fewest distractions.
- Practice intensely, without interruption for short periods of no longer than 90 minutes and then take a break. Ninety minutes appears to be the maximum amount of time that we can bring the highest level of focus to any given activity. The evidence is equally strong that great performers practice no more than 4 ½ hours a day.
- Seek expert feedback, in intermittent doses. The simpler and more precise the feedback, the more equipped you are to make adjustments. Too much feedback, too continuously can create cognitive overload, increase anxiety, and interfere with learning.
- Take regular renewal breaks. Relaxing after intense effort not only provides an opportunity to rejuvenate, but also to metabolize and embed learning. It’s also during rest that the right hemisphere becomes more dominant, which can lead to creative breakthroughs.
- Ritualize practice. Will and discipline are wildly overrated. As the researcher Roy Baumeister has found, none of us have very much of it. The best way to insure you’ll take on difficult tasks is to build rituals — specific, inviolable times at which you do them, so that over time you do them without having to squander energy thinking about them.
And now a note from me, work harder than the next guy but do it smarter. The above will help guide you but I’ve found that if you can figure out your passion, the resolve to do the rest falls easier into place. Concentrate and focus on what you and your competition are doing, that way you know what the playing field is. Learn the un-written rules of the game as well as any politics that will serve you better than your competition.