Internet Road Rage, You Are Probably a Coward Hiding Behind The Screen

internet road rageWhat is Internet Road Rage?  My definition is that you are willing to engage in hateful, spiteful language aimed at someone whom you either don’t agree with ideologically/religiously/politically/any excuse to vent, or a counter attack to someone who got on you or your ideas.

Here is the caveat.  You most likely wouldn’t act or speak that way in person or to someone’s face with that tone or language.  Most of you have either more self-decency in person or a survival instinct that would prevent you from getting your ass kicked.

Worse, you could or are likely a Porch Dog, one who barks severely, but is no real threat.  In other words, you yap by tapping the keyboard but pose no intellectual threat.

ACTUAL ROAD RAGE

Most people have road rage inside them.   Here is how it works:

Polite drivers may think that dialogue like that is the territory of deranged, out-of-control, or terrible drivers, and maybe they’re right. But according to a new survey from AAA, most drivers in the United States display signs of road rage. So too bad, you supposedly polite drivers.

The survey, published today, polled 2,705 drivers 16 years old and older about their road rage habits. Seventy-eight percent of drivers—more than three-quarters—reported engaging in some kind of aggressive driving maneuver, including tailgating, yelling, honking, gesturing angrily, purposely blocking another vehicle, cutting someone off, confronting someone, and intentionally ramming another car.

The breakdown of each category was fairly unsurprising. Fifty-one percent of drivers reported tailgating at least once; 47 percent reported yelling at least once; 45 percent reported honking at least once. The more bats**t responses—confronting another driver and ramming another vehicle—polled much lower on the list.

INTERNET ROAD RAGE

There is every flavor in the book, more than I can write about.  It started with email flaming.  As soon as forums or ideological websites like Quora, Instagram, Facebook, The Huffpo, Fox News, etc., etc.  The net of it was that people were able to transfer their hate to others online.  The comments are mendacious, eviscerating and frequently ad hominem attacks that most wouldn’t do face to face.

I call B.S. as  most of those people are cowards and wouldn’t stand up to others in real life.  There are of course some that do speak their minds, but they generally have more of a life than pissing on each other online.

What would the other person do?  Back in the schoolyard days, you say something like what is written almost everywhere now and you’d have to fight.  Most people don’t like to fight and there are a few who know very well how to protect themselves.  I’d even bet that a lot of folks who are right wingers fully explore their second amendment rights.  Who wants to walk into that?  There are some who would be very able to kick your ass and would.

WHY DO YOU DO IT?

I use the word you in its’ plural and direct form.  I’m pointing at everyone who reads this because most of you have crossed the line when someone pissed you off.

The reason is that you envision some curtain of invisibility or invincibility because you are typing to a screen.  You wouldn’t say it in person, or wouldn’t say it that way.  Therefore, you are either a coward or a bully.  Most people lose considerable IQ points when you think this way.

So stop it.  Grow up and act like an adult.  Be big enough to pass over some typed letters of venting.  More than likely, there isn’t enough reason for responses that are so harsh.  Before you type it, imagine saying it face to face and see if you would do it, or risk either your reputation or an ass whooping.

can of whoop ass

Dealing with Email

The 300 Baud Modem Days

I remember back in the 80’s when I had exclusive access to some very important reporters as only about 50 of us were on MCI Mail and it was sort of a club that we had.  We didn’t say it, but we didn’t share our secret as they got pounds of press releases by snail mail daily.  If they got an email over a 300 baud modem, they knew it meant something.  We only contacted each other when it was important, so no one abused it.

Remember, this was the days of the office memo that got typed on a typewriter and sent around. CC’s were made with carbon paper so it was to tough to abuse it due to the trouble

The Evolution, Email is the new Snail Mail, and Spam King


Later, Outlook, Lotus Notes, Pegasus and a ton of other email clients have come and gone.  Email could now even be regarded as the new snail mail, and certainly it’s the king of Spam.  Being CC’d or BCC’d on thousands of notes fills up inboxes globally.  Many have gone to multiple email addresses to divert off the spam for personal use, but if you work for a company, you’re stuck with that address that is all to easy to find.

So what are the up’s and down’s to email?  It can be the only way to reach someone (in a company, a text message or tweet DM is likely faster) if they are in a different timezone or are miles up the corporate ladder for you.  So that is good.

Slogging through endless emails that have little impact are a time suck now and you must fight the urge to respond, stopping the chain.  There are other downsides which I’ll discuss below.

Email Road Rage

Ranting behind the false curtain of email rather than face to face or calling the person directly.  I dubbed this tactic Email Road Rage.  All have been the recipient of it or have seen someone go off the deep end, many times later to regret it.  Bosses seem to think they have immunity on this, but it inhibits employee behavior and openness via email exchange.

The best executive I’ve worked directly for, Buell Duncan once told me to answer these kind of emails once, and then let it roll off your back like water off a duck. Don’t spend nights letting it keep you up.  Deal with it and be done.

While it may be tempting to get into the fray, especially when one is feisty is to defend your position, attack back or go behind the offender’s back describing in unflattering terms what kind of a person would send these emails, the best answer is…..

Don’t Respond Unless Required.

Most email stops when you stop the chain.  I get you have to answer the boss, but not joining the fray is the best medicine.  I have found this hard to do, but being a Ph.D. in the School of hard knocks, I’ve learned to not answer when at all possible.  Don’t explain or defend yourself, just use the del key, the appropriate response.  This is true for tweets.  I’ve gotten into endless tweetbacks that I wish had never happened.  Now I just ignore and I’ve forgotten the next day or someone else is naive enough to get caught into the trap.

Along with don’t answer is don’t send.  You can avoid a lot of useless email if you don’t feel the obligation to fire off emails at every whim.  I’m learning that lesson also.  My inbox thanks me.

The most important time to start going dark is….

Before Vacation

I purposely don’t start anything that could bite me while I’m trying to not work.  IBM is the poster child for people working on vacation, something I try hard not to do.  I got emails from bosses on anniversary vacations, which I’m sure made their spouses happy.  The way I see it, the doors to the company will stay open while I’m away.  Americans are notorious for not being good vacationers.  Not me.  I put on that I won’t be checking email until I return.

The key to this is to start slowing down a few days before you leave.  This slows the wheels of motion and gets the anonymity going.

Conclusion

While email can be helpful and it certainly is still our main method of communicating, it follows Sturgeon’s law.  Life has enough of that anyway, so why add to it?